Joint Commission

The Joint Commission


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University of Maryland Shore Medical Center at Chestertown is fully accredited by The Joint Commission (TJC). Our commitment to our community for the provision of quality and safe care is a cornerstone of our organization. Community involvement is essential to our continuous growth and the ongoing improvement of our services.

If you have a patient care, quality, or safety concern at the UM SMC at Chestertown, please contact our Patiet Advocacy Program at 410-810-5671 or by e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it . UM SMC at Chestertown is committed to resolving care and safety issues in a timely manner. You may also call our Quality & Safety Hotline at 1-888-402-4YOU (4968). We welcome your suggestions, ideas, or concerns related to patient safety and/or quality of care.

However, if your concerns are not resolved through a Patient Advocate or the Quality & Safety Hotline, you may contact the Maryland Office of Healthcare Quality at 1-877-402-8218 or are The Joint Commission at 1-800-994-6610 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .