The Joint Commission

University of Maryland Shore Medical Center at Chestertown is fully accredited by The Joint Commission (TJC). Our commitment to our community for the provision of quality and safe care is a cornerstone of our organization. Community involvement is essential to our continuous growth and the ongoing improvement of our services.

If you have a patient care, quality, or safety concern at the UM SMC at Chestertown, please contact our Patiet Advocacy Program at 410-810-5671 or by e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it . UM SMC at Chestertown is committed to resolving care and safety issues in a timely manner. You may also call our Quality & Safety Hotline at 1-888-402-4YOU (4968). We welcome your suggestions, ideas, or concerns related to patient safety and/or quality of care.

However, if your concerns are not resolved through a Patient Advocate or the Quality & Safety Hotline, you may contact the Maryland Office of Healthcare Quality at 1-877-402-8218 or are The Joint Commission at 1-800-994-6610 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .